Healthcare Support Worker
Level 2
A Healthcare Support Worker Assessment Organisation is an approved company responsible for providing apprenticeship assessments in the Health and Social Care sector. As an assessment organisation, we ensure that apprentices meet the standards and competencies outlined in the relevant apprenticeship standards.
What the Role Entails
This occupation is found in the health and care sectors. Healthcare Support Workers work in a range of healthcare settings, for example in a hospital, General Practice, as part of a community team and in individuals’ homes where their wider team may include workers from both health and social care. They can also be found in social care settings where the scope of the role they carry out requires them to be responsible for a range of clinical tasks. These roles are becoming more common as health and social care services in some areas become integrated or where residential and nursing homes are caring for residents who have health and care needs, are unwell or reaching the end of their life but have not been transferred to a hospital or primary care setting
Components of the Healthcare Support Worker Assessment
Order of Assessment Methods
The assessment methods can be delivered in any order. The result of one assessment method does not need to be known before starting the next.
Performance in the Assessments determines the overall grade of:
• Fail
• Pass
• Distinction
Professional discussion with portfolio of evidence
The discussion will draw questions and amplifications from a review of the portfolio and will assess the knowledge, skills and behaviours mapped to this method in the assessment plan.
The professional discussion must last for 60 minutes and consist of at least 8 questions.
Observation of practice with questions
The observation takes place in the apprentice’s place of work carrying out their normal day to day duties. Questions will be asked after the observation for clarification on the KSBs observed.
The total duration of the observation assessment method is 2 hours and the time for questioning is included in the overall assessment time. The total time for the observation element is 90 minutes. The time allocated for questioning is 30 minutes. The independent assessor must ask at least 4 questions.
Simple, Easy-to-use Online Platform
Our platform (epaPRO) is user-friendly and offers a one-stop solution for registering apprentices, engaging with the team, accessing resources, and monitoring progress.
Dedicated
Co-ordinator
Once your apprentice is registered, you'll have a dedicated co-ordinator to assist you with any queries you may have
Free Resits/
Retakes
Steadfast Assessment provides free resits for online assessments in line with the requirements of the relevant assessment plan.
Detailed
Feedback
All our assessments are undertaken remotely unless face to face is specifically required by the relevant assessment plan.