Funeral Director
Level 3
A Funeral Director Assessment Organisation is an approved company that is responsible for providing assessments for apprenticeships in this field. As an Assessment Organisaiton for Funeral Directors, we will ensure that apprentices meet the required standards and competencies outlined in the relevant apprenticeship standards.
What the Role Entails
A funeral director has overall responsibility for the client and the deceased by arranging, conducting and managing the funeral. The funeral director will act as a role model, mentor and coach to the team. They will liaise with a wide range of other organisations and services on behalf of the client to deliver the funeral. On the day of the funeral, a funeral director briefs and leads the team and is the central point of contact, coordination and escalation of feedback. Creating and developing sensitive working relationships with clients and stakeholders such as suppliers, the police, coroners and medical personnel is a key part of the role. Funeral directors are the first point of contact for colleagues regarding specialist funeral services such as exhumation, bequeathal, repatriation, military funerals, burial at sea and multiple funerals.
Components of the Funeral Director Assessment
On demand test
The test will be a maximum of 55-minutes and consist of 30 questions with 4 choices per question with 1 correct answer. The assessment will be an objective on-demand, computer-based test and will be in a multiple-choice format ensuring validity and reliability and which allows for consistent, efficient and timely allocation of marks. Questions will cover the knowledge and skills identified on the standard and will be written using the language, tone and style expected for the level of standard
Simulated scenario
The apprentice will be required to demonstrate skills, competence and behaviour in their job role. Due to the highly sensitive nature of the business, this assessment method will be via a 60 minute simulated scenario activity. 2 scenarios selected by the Independent Assessor 20-minutes per scenario to plan a verbal response 5-minute response per scenario presented to Independent Assessor 5-minute follow-up questions per scenario to clarify responses The scenarios will test behavioural, analytical and decision-making skills as dictated by the Funeral Director standard.
Professional discussion
The Professional Discussion is a structured discussion of 75 minutes between the apprentice and the Independent Assessor and will consist of competency based questions which will cover the KSBs assigned to this method within the Funeral Director assessment plan. The amount of questions asked during the professional discussion will vary according to the breadth and depth of the answers given but as a minimum there will be 10 questions asked to cover all the criteria requirements and give full opportunity for the apprentice to demonstrate all the requirements for a distinction.
Simple, Easy-to-use Online Platform
Our platform (epaPRO) is user-friendly and offers a one-stop solution for registering apprentices, engaging with the team, accessing resources, and monitoring progress.
Dedicated
Co-ordinator
Once your apprentice is registered, you'll have a dedicated co-ordinator to assist you with any queries you may have
Free Resits/
Retakes
Steadfast Assessment provides free resits for online assessments in line with the requirements of the relevant assessment plan.
Detailed
Feedback
All our assessments are undertaken remotely unless face to face is specifically required by the relevant assessment plan.